Privacy & Cookies Policy

PixelPanda respects your privacy. This policy explains how we collect and use information when you visit our website, contact us, or use our services.

Depending on how you interact with us, we may collect:

• Your name, email address, phone number, and company name.
• Information you submit through contact forms or quotation requests.
• Project details, correspondence, and support requests.
• Technical information such as browser type, device information, pages visited, and website usage data.
• Billing and payment records relevant to our services.

We may use your information to:

• Respond to enquiries and prepare quotations.
• Provide and manage our services.
• Communicate about projects and provide support.
• Process payments and maintain business records.
• Improve our website and understand how visitors use it.
• Maintain website security and prevent misuse.
• Meet applicable legal requirements.
• Send relevant business updates or marketing communications where permitted.

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand visitor behaviour, and measure website performance.

Where applicable, we may use analytics or marketing tools to understand traffic and improve our services.

You can manage cookies through the consent options available on our website and your browser settings. Where required by law, non-essential cookies will only be activated after the appropriate consent has been obtained.

Disabling certain cookies may affect some website features.

We may use third-party providers for website hosting, analytics, communication, payment processing, and other business functions.

Depending on the tools implemented on our website, these may include services such as Google Analytics or Google Tag Manager.

These providers may process information according to their own privacy policies and applicable agreements.

We do not sell personal information as a business practice.

We may share information with trusted service providers when necessary to deliver our services, or when disclosure is required by law.

We take reasonable steps to ensure that information is handled appropriately.

We take reasonable measures to protect personal information against unauthorised access, loss, or misuse.

We retain information for as long as reasonably necessary to provide our services, maintain business records, meet legal requirements, and resolve disputes.

No method of electronic storage or transmission can be guaranteed to be completely secure.

As we may work with clients and service providers in different countries, information may be processed outside your country of residence.

Where required, appropriate safeguards will be applied in accordance with applicable data protection laws.

Depending on applicable law, you may request access to, correction of, or deletion of your personal information. You may also have the right to object to certain processing or withdraw consent where applicable.

To make a request, please contact us using the details below. We may need to verify your identity before responding.

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices, and we recommend reviewing their policies before sharing information with them.

We may update this policy when our website, services, or data practices change. Updates will be published on this page.

For privacy-related questions or requests, please contact PixelPanda through the contact details provided on our website.